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    Case StudiesCase Study

    Solutions · Mid Pharma

    12 FTEs. 15 Trials. No Contractors. DB Lock Accelerated 40–50%

    A mid-sized pharma sponsor used Maxis AI to run 15 trials with 12 FTEs, speed DB lock by 40-50%, auto resolve 60-70% queries,  and avoid hires.

    2026Mid PharmaFree to read

    15 Trials

    Managed by 12 FTEs

    60–70%

    Queries auto resolved

    40–50%

    Faster DB lock

    No

    Contractors hired

    12 FTEs. 15 Trials. No Contractors. DB Lock Accelerated 40–50%

    WHO IT IS

    The Context

    A mid-sized pharma sponsor managing 15 late-phase trials with an internal biometrics team faced a core execution constraint: capacity did not scale with workload.

    As query volumes increased, database lock timelines slipped across multiple programs. With 80% of effort spent on manual queries and SAP cycles extending to 4–8 weeks, execution bottlenecks intensified.

    Scaling through contractors added cost and complexity without resolving the constraint. The requirement was not more headcount—it was the ability to scale execution output within the existing team.

    Challenges

    Key barriers to Trial Execution

    Capacity Overload

    • 12 FTEs managing 15 trials
    • Workload exceeding capacity
    • DB lock delays across 4 programs

    Manual Query Burden

    • 80% time spent on queries
    • Limited bandwidth for oversight
    • Reduced focus on clinical review

    Programming Bottleneck

    • 4–8 week SAP cycles
    • Bottlenecks across parallel trials
    • Competing submission timelines

    Contractor Risk

    • High onboarding effort
    • Knowledge gaps and inconsistency
    • Quality concerns for in-house standards

    Operational solution

    Maxis AI agentic workflows — under human oversight throughout

    AI for Data Management

    • 60–70% query reduction
    • Reduced manual review workload
    • Shift to clinical oversight

    Outcome

    60–70% queries auto-resolved

    AI for Programming

    • 70% mapping and TFL automation
    • SAP timelines cut from weeks to days
    • Capacity freed for advanced analysis

    Outcome

    40–50% faster DB lock

    In-House Scaling

    • 12 FTEs managed all 15 trials
    • No additional headcount needed
    • Full quality control maintained

    Outcome

    No contractors needed

    Maxis AI operates as a governed and supervised execution layer within existing systems throughout.

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    Measured impact

    Quantified outcomes after deploying Maxis AI's agentic workflows

    MetricBefore Maxis AIAfter Maxis AI
    Biometrics WorkloadIn-house team of 12; 15 concurrent trials; query volume outpacing capacity60–70% of routine queries auto-resolved; team capacity freed for clinical oversight
    Database Lock4 programs with slipping milestones; contractor expansion rejected as unworkable4 programs returned to schedule; database lock accelerated 40–50% per study
    Data Issue DetectionWeeks — reactive identificationDays — proactive AI-flagged signals
    Execution VisibilityLimited — periodic internal reportingContinuous — real-time tracking across all 15 trials
    Timeline PredictabilityVariable — milestone dates uncertain across portfolioImproved — predictable delivery with AI-assisted oversight

    Outcome

    Quantified Benefits

    The in-house biometrics team of 12 FTEs successfully managed all 15 concurrent trials without contractor expansion — delayed programs returned to schedule.

    60–70% of queries auto-resolved — data managers refocused on clinical oversight

    Database lock accelerated 40–50% — delayed programs back on track

    SAP timelines cut from weeks to days

    No contractors hired — 12 FTEs managed 15 trials with full quality control